Job Description
Are you a dedicated professional seeking a dynamic role in the hospitality industry? Metropolitan Hospitality Solutions is currently hiring enthusiastic Front Desk Agents for our premium properties in New York, NY.
We pride ourselves on providing an exceptional guest experience and offer competitive Daily Pay options for our staff. Whether you are looking for local jobs in Dallas or seeking a career in the heart of New York City, we provide the training and support you need to succeed.
Why Join Us?
- Get paid daily with our instant pay feature.
- Opportunities for career growth within a national network.
- Discounted hotel stays for employees.
Responsibilities
- Provide a warm, welcoming greeting to all guests and resolve inquiries efficiently.
- Manage check-in and check-out procedures with accuracy and speed.
- Handle incoming calls and emails professionally, maintaining a courteous tone.
- Assist guests with directions, restaurant recommendations, and local information.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process payments and manage cash handling with strict accuracy.
Qualifications
- High school diploma or equivalent required.
- Previous front desk or customer service experience is a plus but not mandatory.
- Strong interpersonal and communication skills.
- Proficiency with Microsoft Office and hotel property management software.
- Ability to work flexible shifts, including weekends and holidays.