Job Description
Join the premier team at LA Prime Hospitality and become the welcoming face that defines our guest experience. We are currently seeking a dedicated Front Desk Agent to join our dynamic team in the heart of Los Angeles. If you thrive in a fast-paced environment and enjoy providing exceptional service, we want to hear from you.
Why Join Us?
- Daily Pay Option: Get paid when you work, not when you wait.
- Premium Benefits: Health, dental, and vision insurance.
- Growth Opportunities: Clear pathways for career advancement.
- Modern Environment: Work in a state-of-the-art facility.
Take the next step in your hospitality career and apply today!
Responsibilities
- Welcoming guests warmly upon arrival and departure, ensuring a premium first impression.
- Managing the check-in and check-out process efficiently using Property Management Systems (PMS).
- Answering incoming calls and emails promptly, resolving inquiries with a professional demeanor.
- Handling cash transactions, credit card processing, and preparing accurate daily reports.
- Maintaining the cleanliness and organization of the front desk and lobby areas.
- Coordinating with housekeeping and maintenance staff to ensure guest rooms are ready.
- Assisting with special requests to ensure a memorable guest stay.
Qualifications
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and grooming standards.
- Proficiency in Microsoft Office and hotel PMS software.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent required.
- Bilingual skills (English/Spanish) are a plus.