Job Description
Join Nashville's premier hospitality team as a Front Desk Agent with immediate daily pay opportunities! We're seeking energetic professionals to create exceptional guest experiences at our downtown location. Enjoy flexible scheduling, competitive wages, and same-day pay through our partnership with PayActiv. Perfect for students, gig workers, or career changers seeking reliable income with no wait for weekly paychecks.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel management systems
- Handle reservation inquiries and modifications with exceptional customer service
- Resolve guest concerns promptly and escalate complex issues to management
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for room readiness
- Provide local recommendations and assistance to enhance guest experiences
- Maintain cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with hotel property management systems (Opera preferred)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Tennessee hospitality certification (or willingness to obtain)
- Positive attitude and ability to multitask in fast-paced environment