Job Description
Join our award-winning hospitality team as a Front Desk Agent and enjoy daily pay opportunities with no prior experience required! At Louisville Grand Hotel, we're seeking energetic, customer-focused individuals to create memorable guest experiences in the heart of downtown Louisville. This role offers flexible scheduling, same-day pay through our partnership with DailyPay, and comprehensive training designed to launch your hospitality career. If you're passionate about service, thrive in fast-paced environments, and want immediate compensation for your work, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and problem-solving skills
- Maintain accurate records of guest interactions and transactions
- Coordinate with housekeeping and maintenance teams for guest needs
- Process payments and manage cash drawer operations
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in high-pressure situations
- Positive attitude and customer-first mindset
- No hospitality experience required - we provide full training!
- Must be available for flexible shifts (days/evenings/weekends)
- Valid driver's license preferred (not required)