Job Description
Join our award-winning team as a Front Desk Agent where you'll be the first point of contact for our guests at the heart of Long Beach's vibrant hospitality scene. We value personality over experience and offer immediate daily pay through our partnership with DailyPay. If you're a people person with a passion for creating exceptional guest experiences, this is your opportunity to grow with us.
Responsibilities
- Warmly greet and check-in/check-out guests with efficiency and professionalism
- Manage reservations, room assignments, and key distribution
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Maintain a clean and organized front desk area
Qualifications
- No experience required – we provide comprehensive training
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer systems and reservation software
- Ability to work flexible shifts including nights and weekends
- Positive attitude and problem-solving mindset
- Must be 18+ years old with legal work authorization
- Reliable transportation to our downtown location