Job Description
Join our vibrant team at Grand Orleans Hospitality as a Front Desk Agent where your dedication meets daily rewards! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of New Orleans. Enjoy competitive hourly pay with daily payout options, flexible shift schedules, and a supportive work environment. Perfect for students, gig economy enthusiasts, or those seeking supplemental income. Apply today and start earning tomorrow!
Responsibilities
- Provide exceptional guest check-in/check-out services using hotel management systems
- Manage reservations, room assignments, and guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues to management
- Execute safety protocols and emergency procedures as needed
- Assist with valet services and local area information requests
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or hospitality experience preferred
- Proficiency in hotel management software (e.g., Opera, Cloudbeds)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic mathematical skills for cash handling
- Valid Louisiana driver's license (if providing valet services)
- Ability to stand for extended periods and lift up to 25 lbs