Job Description
Are you looking for a rewarding career in hospitality with the flexibility of Daily Pay? We are currently hiring Front Desk Agents in Portland, OR, and are expanding our reach to Virginia!
As a premier hospitality employer, we pride ourselves on exceptional guest experiences and a supportive work environment. Our team is the face of our brand, and we are looking for dedicated individuals who are passionate about service.
Why Join Us?
- Daily Pay Option: Get paid the same day you work.
- Growth Opportunities: Clear pathways for advancement within the hotel group.
- Competitive Benefits: Medical, dental, and vision insurance.
Don't miss this opportunity to advance your career in a dynamic industry. Apply today!
Responsibilities
- Greet and welcome guests upon arrival with a professional and friendly demeanor.
- Process check-ins and check-outs efficiently using hotel management software.
- Answer multi-line phone systems and transfer calls to appropriate departments.
- Handle guest inquiries, complaints, and requests promptly to ensure 100% guest satisfaction.
- Maintain the lobby area and front desk in pristine condition at all times.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- Minimum of 1 year of experience in a hotel front desk or customer service role.
- Strong interpersonal and communication skills, both verbal and written.
- Proficiency in MS Office Suite and hotel property management systems (PMS).
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- A professional appearance and a positive, solution-oriented attitude.
- Must be able to stand for extended periods and lift moderate amounts of weight.