Job Description
Ready to start earning today? The San Antonio Hospitality Group is seeking a welcoming and professional Front Desk Agent to join our team. We are dedicated to providing exceptional service and offer the convenience of Daily Pay to help you manage your finances on your schedule.
As a key member of our front office team, you will play a crucial role in ensuring our guests have a memorable stay in the heart of Texas. If you have a passion for hospitality and thrive in a dynamic environment, we want to meet you!
Responsibilities
- Provide a warm and professional greeting to all guests upon arrival and departure.
- Efficiently manage the check-in and check-out processes using hotel property management systems.
- Answer incoming calls and emails, providing accurate information and resolving inquiries.
- Handle cash and credit transactions with precision and integrity.
- Address guest requests and complaints in a timely and courteous manner.
- Assist with administrative tasks, including filing and data entry.
- Maintain the cleanliness and organization of the reception area.
Qualifications
- High school diploma or GED equivalent required.
- Previous front desk or hospitality experience is preferred.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate weights.
- Proficiency with computers, including Microsoft Office and hotel software.
- A valid driver's license is a plus.