Job Description
Join our dynamic hospitality team at Grand Plaza Hotel SF, where your dedication meets daily rewards! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences through flexible shift work with same-day pay. Embrace the vibrant energy of downtown San Francisco while building your career in luxury hospitality. Enjoy competitive hourly rates, comprehensive training, and a supportive work environment designed for your success. Perfect for students, gig workers, and career changers seeking immediate compensation.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage room reservations and billing inquiries
- Resolve guest concerns with swift problem-solving
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records in property management systems
- Process payments and manage cash handling procedures
- Uphold brand standards through exceptional service delivery
Qualifications
- Minimum 1 year customer service experience
- Proficiency with hotel software (Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (evenings/weekends)
- High school diploma or equivalent required
- Valid California Food Handler's Card preferred
- Professional appearance and positive attitude
- Basic math and cash handling accuracy