Job Description
Join our dynamic hospitality team as a Front Desk Agent and enjoy the flexibility of daily pay with shift work opportunities! We're seeking energetic professionals to deliver exceptional guest experiences at our premium Charlotte location. With competitive hourly rates and immediate payment options, this role is perfect for those seeking financial flexibility. Be the first point of contact for our guests, ensuring seamless check-ins, personalized service, and memorable stays. If you thrive in fast-paced environments and value work-life balance through varied shifts, apply today!
Responsibilities
- Efficiently manage guest check-ins/check-outs using property management systems
- Handle reservations, inquiries, and billing with precision
- Resolve guest concerns promptly and maintain high satisfaction standards
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service delivery
- Sell room upgrades and additional services
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends/holidays)
- Proficiency in basic computer applications
- Detail-oriented with multitasking capabilities
- Positive attitude and team collaboration mindset