Job Description
Join our dynamic hospitality team as a Front Desk Agent with daily pay and flexible shift options! At Sunrise Hospitality Group, we value your hard work and reward it promptly. This role is perfect for energetic individuals seeking immediate compensation while delivering exceptional guest experiences in the heart of El Paso. Enjoy a modern work environment with career growth opportunities and competitive benefits.
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries, resolve complaints, and provide local area recommendations
- Process payments, manage reservations, and maintain accurate records
- Coordinate with housekeeping and maintenance teams for guest requests
- Ensure lobby area presentation meets brand standards
- Sell room upgrades and ancillary services to maximize revenue
- Adhere to security procedures and maintain guest confidentiality
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling capabilities
- Fluency in English; Spanish bilingual preferred
- Valid Texas driver's license (if required for errands)