Job Description
Join our award-winning luxury hotel in the heart of Tampa and kickstart your hospitality career! We're seeking energetic entry-level professionals to deliver exceptional guest experiences through flexible shift work. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Florida's most vibrant cities.
Responsibilities
- Provide 24/7 guest check-in/check-out support across day/evening/night shifts
- Manage room reservations and billing inquiries with precision
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle emergency situations following hotel protocols
- Maintain accurate guest records and confidentiality standards
- Upsell hotel amenities and services to enhance guest satisfaction
- Participate in daily shift briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not mandatory
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency (reservation systems, MS Office)
- Professional appearance and positive demeanor
- Must pass background check and drug screening
- Authorized to work in the United States