Job Description
Join the Premier Team in Orlando
We are looking for a welcoming and organized Front Desk Agent to join Lakeside Hospitality Group. We are currently hiring for positions with no prior experience required, perfect for individuals looking to start a rewarding career in the hospitality industry.
Located in the heart of Florida's tourism hub, we offer a dynamic work environment where every day is different. You will be the first impression for our guests, ensuring they feel valued and comfortable from the moment they arrive. We provide comprehensive training to help you master the role and grow with us.
Key Responsibilities:
- Check guests in and out efficiently using our property management software.
- Answer incoming calls and respond to guest inquiries with a smile.
- Maintain a pristine and organized front desk and lobby area.
- Process payments accurately and manage reservations.
- Assist guests with local recommendations and special requests.
- Resolve customer complaints professionally to ensure satisfaction.
What We Are Looking For:
- High school diploma or equivalent (required).
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Strong attention to detail and basic computer proficiency.
- A positive attitude and a genuine desire to help others succeed.
Responsibilities
- Check guests in and out efficiently using our property management software.
- Answer incoming calls and respond to guest inquiries with a smile.
- Maintain a pristine and organized front desk and lobby area.
- Process payments accurately and manage reservations.
- Assist guests with local recommendations and special requests.
- Resolve customer complaints professionally to ensure satisfaction.
Qualifications
- High school diploma or equivalent (required).
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Strong attention to detail and basic computer proficiency.
- A positive attitude and a genuine desire to help others succeed.