Job Description
We are currently seeking a dedicated and energetic Front Desk Agent to join our dynamic team in Virginia Beach. This is a fantastic opportunity for individuals looking to start a career in hospitality with no experience required.
At City View Hotel Group, we believe in promoting from within and providing our staff with the tools they need to succeed. If you are a people person with a strong work ethic and are looking for shift work opportunities, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($15 - $18/hr)
- Comprehensive on-the-job training
- Health insurance options for full-time employees
- A supportive and fun work environment
Responsibilities
- Guest Services: Provide exceptional customer service by greeting guests, checking them in/out efficiently, and answering questions regarding hotel amenities and local attractions.
- Operational Support: Handle incoming calls, manage mail and packages, and maintain an organized reception area.
- Shift Management: Adapt to varying schedules including evenings, weekends, and holidays as required by our shift work roster.
- Security & Safety: Monitor building access and ensure the safety and security of all guests and staff.
- Problem Solving: Address guest inquiries and complaints professionally to ensure a positive stay experience.
Qualifications
- Education: High school diploma or GED is required.
- Experience: No prior experience is necessary. We are looking for candidates eager to learn and willing to undergo training.
- Availability: Must be available to work flexible shifts, including overnights and weekends.
- Skills: Basic computer literacy and strong interpersonal communication skills.
- Appearance: Professional appearance and a friendly, welcoming demeanor.