Job Description
Join our dynamic hospitality team as a Front Desk Agent where your hard work pays daily! We offer immediate compensation for your shifts, ensuring financial flexibility while delivering exceptional guest experiences. This role is perfect for energetic professionals seeking fast-paced, rewarding work in the heart of Charlotte's vibrant hospitality scene.
Our property prides itself on world-class service, and as the first point of contact, you'll embody our commitment to excellence. Enjoy flexible scheduling options with competitive hourly rates and daily pay – no more waiting for payday! If you thrive in a customer-focused environment with opportunities for growth, apply today to start your journey with us.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and handle billing inquiries with precision
- Resolve guest complaints promptly and maintain service standards
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with concierge services and local recommendations
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficiency in property management software (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Professional appearance and positive demeanor
- Valid North Carolina driver's license (if applicable)