Job Description
Join Fort Worth's premier hospitality destination! Grand Horizon Hotel is seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training for motivated individuals ready to start their hospitality career in Texas. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury property.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out procedures and reservation systems
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive service and professional appearance
- Assist with event setup and guest amenities as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer literacy (POS systems, email)
- Ability to stand/walk for extended periods
- Customer service mindset with problem-solving abilities
- Flexible availability including weekends and holidays
- Positive attitude and willingness to learn
- Valid Texas driver's license (for valet positions)