Job Description
Join our award-winning team at Grand Hospitality Group, where exceptional service meets Southern charm! We're seeking passionate individuals to deliver unforgettable guest experiences at our premier San Jose, NC location. As a key member of our hotel staff, you'll create warm welcomes and seamless stays for travelers from around the world. Enjoy flexible scheduling, competitive pay, and a supportive environment that values your growth. Elevate your hospitality career with us today!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room inventory and coordinate with housekeeping for optimal guest satisfaction
- Handle guest inquiries with professionalism and resolve issues promptly
- Process payments and maintain accurate financial transaction records
- Collaborate with cross-department teams to ensure smooth operations
- Uphold brand standards through meticulous attention to detail
- Assist with event setup and guest functions as needed
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid North Carolina driver's license (if driving required)
- Positive attitude and team-oriented mindset
- Ability to stand/walk for extended periods