Job Description
We are seeking a friendly and professional Front Desk Agent to join our dynamic team in Dallas, TX. At Horizon Hospitality Solutions, we pride ourselves on providing exceptional guest experiences. This position offers the unique advantage of Daily Pay options and flexible Shift Work schedules to fit your lifestyle.
If you have a passion for hospitality and want to work in a fast-paced environment, we want to hear from you!
Responsibilities
- Provide a warm welcome to guests and manage check-in and check-out procedures efficiently.
- Answer incoming phone calls and emails promptly and professionally.
- Handle front desk operations, including greeting visitors and managing inquiries.
- Resolve guest complaints and issues with patience and empathy.
- Ensure the front desk area is clean, organized, and welcoming.
- Assist with administrative tasks such as data entry and filing.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk or hospitality role is preferred but not required for the right candidate.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer proficiency and familiarity with property management systems.
- A professional appearance and a positive attitude.