Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences at our flagship downtown Houston property. This full-time role offers competitive pay, comprehensive benefits, and opportunities for growth within our global network. If you're passionate about creating memorable moments and thrive in dynamic environments, apply today!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and handle inquiries via phone/email
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in guest interactions and facility appearance
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficiency with basic computer systems
- Strong communication and problem-solving skills
- Flexible availability for evening/weekend shifts
- Ability to stand for extended periods
- Positive attitude under pressure