Job Description
Launch your hospitality career with Hospitality Plus New Orleans! We're seeking passionate individuals to join our team as Front Desk Agents in the heart of the Big Easy. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a vibrant work environment. Be the first smile our guests see and create unforgettable experiences daily.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Handle guest inquiries, requests, and complaints with professionalism
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with luggage and provide local area information
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency (MS Office, reservation systems)
- Exceptional customer service mindset
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented approach
- Flexible availability including nights/weekends/holidays
- No prior experience necessary – training provided