Job Description
Join our award-winning hospitality team at Mountain Peak Resorts in the heart of Colorado Springs! We're seeking passionate hotel staff to deliver exceptional guest experiences in the stunning Rocky Mountain backdrop. Enjoy competitive pay, flexible scheduling, and immediate start dates. Perfect for career-driven individuals who thrive in fast-paced environments and value teamwork. Apply today and start your journey in luxury hospitality!
Responsibilities
- Deliver outstanding guest service across all hotel departments including front desk, housekeeping, and concierge
- Maintain immaculate guest rooms and public areas exceeding industry standards
- Process reservations, check-ins/check-outs using hotel management systems
- Resolve guest inquiries and complaints with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold strict safety and cleanliness protocols
- Support special events and VIP guest experiences
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong attention to detail and problem-solving abilities
- Valid driver's license and reliable transportation
- Ability to lift 25 lbs and stand for extended periods
- Basic computer proficiency
- Must pass background check and drug screening