Job Description
Launch your hospitality career with Grand Hotels International! We're seeking enthusiastic entry-level Front Desk Agents to deliver exceptional guest experiences at our premium Portland location. Join a dynamic team committed to excellence and professional growth in the heart of Oregon's vibrant hospitality scene. No experience required – we provide comprehensive training!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Ability to work flexible shifts including nights/weekends
- Professional appearance and demeanor
- Positive attitude and eagerness to learn