Job Description
Join our dynamic hospitality team in Nashville as an Entry-Level Front Desk Agent! This premium opportunity offers competitive pay, flexible shift schedules, and rapid career growth in Tennessee's vibrant tourism industry. Perfect for career starters seeking hands-on guest experience training in a luxury hotel environment.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using hotel management systems
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle guest inquiries and resolve service issues promptly
- Execute shift change procedures and daily reporting
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with reservation systems
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Previous customer service experience preferred
- Detail-oriented with cash handling accuracy
- Professional appearance and positive attitude
- Must be available for rotating shift schedules