Job Description
Join our award-winning team at Grand Hospitality Group as an Entry-Level Front Desk Agent! We're seeking vibrant, customer-focused professionals to create exceptional guest experiences at our flagship Atlanta location. This role is perfect for hospitality newcomers eager to build a rewarding career in the industry. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Apply today and start your journey in hospitality excellence!
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving abilities