Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences at our premier oceanfront property in Virginia Beach. This entry-level role offers comprehensive training and career advancement opportunities in the dynamic hospitality industry. Perfect for recent graduates or career changers passionate about creating memorable stays for visitors from around the world.
Responsibilities
- Check-in/out guests efficiently using property management systems
- Manage reservations and room assignments
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficiency with basic computer systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible availability including weekends and holidays
- Basic knowledge of Virginia Beach attractions