Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, a premier destination in downtown Los Angeles! We're seeking enthusiastic Entry Level Front Desk Agents to deliver exceptional guest experiences. This is your gateway to a thriving career in luxury hospitality with competitive pay, comprehensive benefits, and growth opportunities. If you're passionate about service and ready to start your journey in the hotel industry, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent (hospitality certification a plus)
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible availability including nights/weekends
- No prior experience required – we train!