Job Description
Are you a people person looking to kickstart your career in hospitality? Premier Hospitality Group is currently hiring an enthusiastic Front Desk Agent for our state-of-the-art facility in Jacksonville, FL. This is an entry-level position ideal for motivated individuals ready to learn and grow within a dynamic team environment.
We offer competitive pay, flexible shift work schedules, and comprehensive training. If you have a professional demeanor and a passion for providing top-tier service, we want to meet you.
Responsibilities
- Greet and welcome guests with a warm, professional smile upon arrival and departure.
- Manage the front desk operations, including efficient check-ins, check-outs, and answering multi-line phone systems.
- Handle incoming mail, packages, and manage key distribution protocols securely.
- Assist guests with inquiries, requests, and resolve any issues or complaints with empathy and efficiency.
- Maintain the cleanliness and organization of the reception area and lobby at all times.
- Process payments accurately and handle cash transactions according to company policy.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent required; some college preferred.
- No prior experience necessary – we provide comprehensive on-the-job training for the right candidate.
- Excellent verbal communication and interpersonal skills.
- Proficiency with basic computer software and hospitality management systems.
- Professional appearance and a positive attitude are essential.
- Ability to work flexible hours, including weekends, holidays, and rotating shifts.