Job Description
Are you a people person looking to kickstart your career in the vibrant hospitality industry? Apex Hospitality Solutions is currently seeking a friendly and organized Front Desk Agent to join our dynamic team in Jacksonville, FL.
We pride ourselves on providing exceptional guest experiences. Whether you are an experienced professional or an entry-level candidate eager to learn, we offer comprehensive training and a supportive environment to help you thrive. If you are looking for a stable job with flexible shift opportunities, we want to meet you!
Why Join Us?
- Competitive hourly pay ranging from $15.00 - $18.00.
- Flexible shift schedules to accommodate your lifestyle.
- Opportunity for career advancement within a top-tier property management firm.
- Modern work environment with a friendly, team-oriented culture.
Don't let this opportunity pass you by. Apply today to become the first face our guests see!
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all guests upon arrival and departure.
- Guest Services: Handle check-ins and check-outs efficiently using hotel management software.
- Communication: Answer incoming calls, respond to emails, and address guest inquiries promptly.
- Front Desk Operations: Manage the switchboard, distribute mail, and handle packages.
- Shift Management: Cover various shifts including mornings, evenings, and weekends as required.
- Appearance: Maintain a clean, organized, and welcoming reception area at all times.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous front desk or customer service experience is preferred, but entry-level candidates are highly encouraged to apply!
- Skills: Excellent verbal communication skills and a professional telephone manner.
- Computer Proficiency: Basic computer literacy and ability to learn new property management systems quickly.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Attitude: A positive, friendly, and problem-solving mindset is essential.