Job Description
We are seeking a friendly and professional Front Desk Agent to join our dynamic team in Houston, Texas. We are currently offering urgent hiring for candidates with little to no experience who are eager to learn and grow in the hospitality industry.
As the face of our hotel, you will ensure our guests have a memorable stay. We provide comprehensive training, so prior experience is not required!
Responsibilities
- Greet and welcome guests warmly upon arrival.
- Manage check-in and check-out processes efficiently.
- Answer and direct incoming calls with professional phone etiquette.
- Process payments and handle cash transactions accurately.
- Assist with room service requests and information inquiries.
- Maintain the cleanliness and organization of the front desk area.
Qualifications
- High school diploma or equivalent.
- Basic computer literacy (MS Office preferred).
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- A positive attitude and a desire to provide excellent customer service.