Job Description
Join our award-winning hospitality team at Grand Plaza Hotels, where we're seeking passionate Front Desk Agents to create unforgettable guest experiences. No experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, health benefits, and growth opportunities in one of NYC's most iconic locations. If you're a people person with a positive attitude, we want to meet you!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required – we train motivated candidates
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with willingness to learn new systems
- Professional appearance and positive demeanor
- Ability to multitask in a fast-paced environment
- Valid work authorization in the United States