Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Wichita as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Wichita.
Responsibilities
- Warmly greet and register hotel guests with exceptional service
- Manage reservations and check-in/check-out procedures efficiently
- Handle guest inquiries, resolve concerns, and provide local recommendations
- Process payments and maintain accurate financial records
- Operate hotel management systems and communication tools
- Collaborate with housekeeping and maintenance teams
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Customer-focused attitude with problem-solving abilities
- Ability to multitask in a fast-paced setting
- Basic computer literacy (training provided)
- Flexible availability including nights, weekends, and holidays
- No hospitality experience necessary – we train!
- Positive, professional demeanor