Job Description
Join our award-winning team at Grand Hotel Minneapolis, where hospitality meets innovation! We're seeking a passionate Front Desk Agent to be the first point of contact for our guests. No experience necessary—just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in the heart of downtown Minneapolis. Apply today to start your journey in the hospitality industry!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in basic computer applications
- Professional appearance and customer-focused mindset
- Ability to work flexible shifts including weekends/holidays
- No prior experience required—training provided