Job Description
Join our award-winning luxury hotel in the heart of Wichita! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Our team enjoys competitive pay, comprehensive benefits, and a vibrant work environment. If you're dedicated to creating memorable stays for our diverse clientele, apply today to start your career in hospitality excellence.
Responsibilities
- Manage check-in/check-out procedures efficiently using hotel software
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and promotional packages
- Monitor security systems and guest safety protocols
- Train new front desk staff on operational procedures
Qualifications
- Minimum 2 years hotel front desk experience required
- Proficient in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Valid Kansas driver's license with clean record
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of Wichita attractions and transportation
- High school diploma or equivalent (hospitality degree preferred)
- Ability to lift 25 lbs occasionally