Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in sunny Mesa, Arizona! We're seeking charismatic professionals to deliver exceptional guest experiences with weekly pay and comprehensive benefits. Enjoy competitive compensation, flexible scheduling, and career growth in a dynamic hospitality environment. Our property features modern amenities and a supportive team culture. Apply today to start your journey with us!
Responsibilities
- Check guests in/out efficiently using PMS systems
- Manage reservations and room assignments
- Process payments and maintain accurate financial records
- Resolve guest inquiries with exceptional service
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Handle emergency situations calmly
- Maintain cleanliness and organization of the lobby
Qualifications
- 1+ years front desk or hospitality experience
- Proficiency with hotel management software
- Strong communication and problem-solving skills
- Ability to work flexible schedules/weekends
- Basic math and cash handling abilities
- Professional appearance and demeanor
- Customer service certification preferred
- Valid driver's license (if needed for errands)