Job Description
Join the vibrant team at Grand Plaza Hotel, Albuquerque's premier hospitality destination! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, flexible scheduling, and a supportive work environment in the heart of New Mexico. Perfect for career-driven professionals passionate about customer service excellence.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Provide local area recommendations to enhance guest stays
Qualifications
- High school diploma or equivalent required
- 1+ years hotel front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of Albuquerque attractions and services