Job Description
Join our award-winning team as a Front Desk Agent at Hospitality Plus Resorts! We're seeking energetic, customer-focused professionals to create unforgettable experiences for our guests in the heart of Minneapolis. No prior experience required—comprehensive training provided. Enjoy competitive pay, career growth opportunities, and a supportive work environment. If you're passionate about hospitality and ready to start your career, apply today!
Responsibilities
- Warmly greet and assist guests with seamless check-in/check-out processes
- Manage reservations, room assignments, and payment transactions accurately
- Respond promptly to guest inquiries and resolve concerns with exceptional service
- Maintain organized front desk operations and administrative records
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments using hotel management systems and POS terminals
- Uphold brand standards through professional appearance and communication
Qualifications
- No experience necessary—comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and commitment to guest satisfaction