Job Description
Join the Grand Plaza Hotel, a luxury destination in the heart of Manhattan! We're seeking passionate individuals to deliver exceptional guest experiences in our dynamic hospitality environment. This part-time role offers flexible hours while allowing you to develop valuable skills in premium service operations. Enjoy competitive compensation, employee discounts, and a vibrant team culture in one of NYC's most iconic locations.
Responsibilities
- Deliver personalized guest services including check-in/check-out, concierge support, and room assistance
- Maintain immaculate cleanliness standards in public areas and guest rooms
- Operate hotel management systems (PMS) for reservations and billing
- Resolve guest inquiries promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety and hygiene protocols per industry standards
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency in English; multilingual candidates a plus
- High school diploma or equivalent
- Valid work authorization for the United States
- Professional appearance and customer-focused mindset