Job Description
Join our award-winning team at Grand Plaza Hotel as a Night Auditor and become the guardian of our guests' overnight experience. This pivotal role combines financial precision with exceptional hospitality in the heart of Manhattan. We offer competitive compensation, comprehensive benefits, and career advancement opportunities for dedicated professionals seeking to thrive in the dynamic hospitality industry.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle special requests
- Balance daily financial transactions and prepare end-of-day reports
- Monitor security systems and ensure guest safety protocols
- Coordinate with housekeeping and maintenance teams for urgent matters
- Respond to guest inquiries with professionalism and discretion
- Manage emergency procedures and incident documentation
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in hotel management systems (Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and communication skills
- Ability to work independently during overnight shifts
- Valid New York State driver's license (if applicable)
- Flexible schedule including nights, weekends, and holidays