Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel in Albuquerque! We're seeking energetic, guest-focused professionals to create memorable experiences for our visitors. No prior experience required—just your positive attitude and willingness to learn. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown location. Apply today and start your career in hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations and room assignments using our property management system
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Perform daily audits and report discrepancies
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and professional appearance
- No prior experience required—training provided