Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Long Beach.
Responsibilities
- Provide exceptional guest check-in/check-out services using our property management system
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Act as the primary point of contact for guest inquiries and requests
- Uphold brand standards and promote hotel amenities/services
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM preferred)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Attention to detail and problem-solving abilities
- Reliability and punctuality
- Team player with guest-first mindset