Job Description
Start Your Career as a Front Desk Agent in San Jose
Are you a people person looking for a stable career with growth opportunities? San Jose Community Health Center is seeking dedicated individuals to join our team as Front Desk Agents. We are currently hiring for full-time positions and willing to train candidates with no prior experience.
As the first point of contact for our patients and visitors, you will set the tone for their entire experience with us. We pride ourselves on providing a supportive, inclusive, and professional environment where you can thrive. If you have a friendly attitude and a strong work ethic, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18 - $22.50/hr).
- Full benefits package including medical, dental, and vision.
- Paid time off and holiday pay.
- Comprehensive on-the-job training provided.
- Opportunity for career advancement within the organization.
Your Responsibilities
- Greet and welcome patients and visitors with a warm, professional demeanor.
- Manage the front desk reception area to ensure a clean and organized environment.
- Answer, screen, and route incoming phone calls and emails efficiently.
- Check patients in/out, verify insurance information, and collect co-pays.
- Handle incoming and outgoing mail and manage package deliveries.
- Assist with scheduling appointments and maintaining digital records.
- Address patient inquiries and resolve issues with empathy and efficiency.
Your Qualifications
- High school diploma or GED is preferred.
- No prior front desk experience is required – we value attitude and willingness to learn over specific history.
- Excellent verbal and written communication skills.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- A professional appearance and strong customer service orientation.
- Ability to multitask in a fast-paced, busy environment.
- Reliable, punctual, and able to work flexible shifts including weekends.
Responsibilities
- Greet and welcome patients and visitors with a warm, professional demeanor.
- Manage the front desk reception area to ensure a clean and organized environment.
- Answer, screen, and route incoming phone calls and emails efficiently.
- Check patients in/out, verify insurance information, and collect co-pays.
- Handle incoming and outgoing mail and manage package deliveries.
- Assist with scheduling appointments and maintaining digital records.
- Address patient inquiries and resolve issues with empathy and efficiency.
Qualifications
- High school diploma or GED is preferred.
- No prior front desk experience is required – we value attitude and willingness to learn over specific history.
- Excellent verbal and written communication skills.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- A professional appearance and strong customer service orientation.
- Ability to multitask in a fast-paced, busy environment.
- Reliable, punctual, and able to work flexible shifts including weekends.