Job Description
Are you a people person looking for a rewarding part-time role?
Horizon Medical & Wellness Center is seeking a friendly and organized Front Desk Agent to join our dynamic team in the heart of Louisville, KY. We pride ourselves on providing exceptional patient care and are looking for someone who shares our passion for service.
Why Join Us?
- No Experience Necessary: We provide comprehensive on-the-job training for the right candidate.
- Flexible Schedule: Great for students or those seeking work-life balance.
- Modern Environment: Work in a state-of-the-art facility with a supportive team.
We are looking for a reliable individual who can represent our brand with a smile. If you are ready to start a career in healthcare administration, we want to hear from you.
Responsibilities
- Greet and welcome patients and visitors with a warm, professional demeanor upon arrival.
- Manage the check-in and check-out process efficiently, including updating patient records and verifying insurance information.
- Answer incoming phone calls, route them to the appropriate department, and take accurate messages.
- Manage front desk reception duties such as filing, data entry, and maintaining a tidy reception area.
- Handle inquiries regarding office hours, services, and appointment scheduling courteously.
- Assist with basic administrative tasks to ensure smooth daily operations.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal communication skills with the ability to interact professionally with patients of all backgrounds.
- A friendly, approachable, and customer-service-oriented attitude.
- Basic computer literacy and comfort using office software.
- Reliable attendance and the ability to work flexible part-time hours, including weekends or evenings if required.
- No prior healthcare experience is required; we value character and work ethic over experience.