Job Description
Join our award-winning hospitality team as a Front Desk Agent in the heart of Omaha! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. This full-time role offers competitive pay, benefits, and growth opportunities in Nebraska's premier hospitality sector. If you thrive in fast-paced environments and excel at creating memorable first impressions, apply today!
Responsibilities
- Manage check-in/check-out procedures with efficiency and accuracy
- Handle guest inquiries and resolve concerns promptly
- Process reservations and room assignments using property management systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain financial records
- Uphold brand standards and safety protocols
- Assist with special requests and VIP guest services
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency in property management systems (e.g., Opera, Delphi)
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling skills
- Professional appearance and positive demeanor