Job Description
Join the prestigious Omni Jacksonville Hotel, a landmark of luxury and hospitality in the heart of downtown. We are currently seeking enthusiastic individuals to join our dynamic team as Front Desk Agents and Housekeeping Associates. If you are looking to start a career in the hospitality industry and are eager to learn, we offer comprehensive training and a supportive environment where your growth is our priority.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Free meals while on shift.
- Employee discounts on dining, spa, and hotel stays.
- Health, dental, and vision insurance for full-time employees.
- Career advancement opportunities within the Omni family.
Don't let a lack of experience hold you back. We value attitude and work ethic over prior history. If you are reliable, friendly, and ready to serve, we want to meet you.
Responsibilities
- Front Desk Responsibilities: Greet and check-in guests in a professional and welcoming manner; process payments and reservations accurately; answer inquiries regarding hotel services and local attractions; handle guest complaints with empathy and efficiency.
- Housekeeping Responsibilities: Clean guest rooms and public areas to the highest standards of cleanliness; restock amenities; ensure safety and security protocols are followed; report maintenance issues promptly.
- General: Maintain a positive and professional demeanor at all times; work collaboratively with other hotel departments; adhere to all company policies and safety regulations.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Excellent verbal communication skills and a friendly, outgoing personality.
- Ability to work flexible shifts, including weekends and holidays.
- Physical stamina to stand for long periods and lift up to 30 lbs.
- Basic computer literacy is a plus but not required.