Job Description
Join our award-winning hospitality team at Oceanview Resort & Spa in Virginia Beach! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our beachfront paradise. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Immediate openings available for career-driven professionals who thrive in fast-paced settings.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Act as local tourism ambassador for area attractions
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and multitasking abilities
- Basic accounting knowledge and cash handling skills
- Ability to work flexible shifts including nights/weekends
- Valid driver's license and reliable transportation