Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group in Los Angeles! We're seeking enthusiastic individuals with a passion for customer service to deliver exceptional guest experiences. No prior experience required—comprehensive training provided. This is your opportunity to launch a rewarding career in hospitality while working in one of America's most vibrant cities. Enjoy competitive pay, flexible scheduling, and a supportive team environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and provide accurate room availability information
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new systems
- Customer-focused attitude with problem-solving abilities
- Ability to multitask in a fast-paced environment
- No prior experience required—training provided
- Must be available for flexible shifts including weekends
- Valid work authorization required