Job Description
Join our award-winning team at the Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our guests. No hospitality experience required - we provide comprehensive training! This is your chance to launch a career in luxury hospitality while working in Omaha's vibrant downtown. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Apply today and start your journey with us!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- No experience necessary - we train you!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work evenings, weekends, and holidays
- Previous customer service experience a plus