Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals for immediate hire in our Minneapolis, OH location. No experience necessary – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and opportunities for growth in a dynamic environment. Perfect for career changers, recent graduates, or anyone ready to excel in customer service.
Responsibilities
- Warmly greet and register guests with exceptional customer service
- Efficiently manage check-in/check-out processes using hotel systems
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly and escalate complex issues
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and confidential information
- Support hotel operations during peak hours and special events
Qualifications
- No prior experience required – we train all team members!
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- High school diploma or equivalent
- Flexible availability including evenings/weekends
- Valid driver's license preferred