Job Description
Join our award-winning hospitality team as an immediate-hire Front Desk Agent! We're seeking energetic individuals with a passion for customer service to create memorable experiences for our guests. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic downtown Indianapolis environment.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments using property management systems
- Process payments and handle cash/credit transactions accurately
- Respond to guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and comfort with learning new systems
- Customer service mindset with problem-solving abilities
- Flexible availability including weekends and holidays
- Positive attitude and team player mentality