Job Description
Join our award-winning luxury hotel in the heart of Seattle! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and immediate start date. Perfect for hospitality professionals who thrive in fast-paced environments.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries and resolve service issues proactively
- Process payments and manage room reservations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records and billing information
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Washington State Food Handler's Card
- Flexible availability including nights/weekends